Excellence in service to the public is the ultimate goal of the East Palestine Communications Division. The service provided to each individual should reflect our very best efforts and resources. Our daily activities and efforts are channeled to providing quality dispatching services in hopes of expediting safety service response times and improving the quality of life in our community. As dispatchers we are committed to the continued development of community relationships and attaining the highest degree of ethical behavior and professional conduct. The achievement of these goals requires all employees of the division to perform their duties in a professional manner and in a way that earns the respect, trust, and cooperation of the public we serve.
The East Palestine Communications Division is a vital part of our safety services as they are often the first point of contact with our citizens. The Communications Division is responsible for receiving and dispatching calls for police, fire and EMS services for three (3) jurisdictions and eight (8) departments.
Our dispatchers are also responsible for receiving and properly referring or handling inquiries from citizens and other agencies. The dispatchers report directly to a Police supervisor as assigned. One dispatcher is designated to serve as the LEADS Terminal Agency Coordinator and acts as the Chief’s liaison.
East Palestine is a public-safety answering point (PSAP / 911 center), therefore, all East Palestine dispatchers are certified as both PST (public safety telecommunicators) and EMD (emergency medical dispatchers). Our dispatchers pride themselves in being “the calm in the chaos”.
Emergency: 911
Non-Emergency: (330) 426-4341